How To Use Our On-line Request:
In order to utilize this on-line service you must click on the appropriate links below. Please note that after doing so you will be given a Security Warning advising you that the information you are submitting is secure. In order to proceed you must answer yes to the question; Do you want to proceed? You will than be directed to the corresponding form to complete your request.

Arranging Appointments On-line:
As a convenience to our new and established patients, routine, non emergent appointments be scheduled on-line. Simply complete our On-line Appointment Request Form with the date and approximate time that fits your schedule and we will do our very best to accommodate you. We suggest you provide at least 2 alternative dates and times. You will receive a return email confirming your appointment. Please allow a minimum of 48 hours for our response.

Medication Refills:
For you convenience we have a on-site pharmacy or you may utilize another pharmacy of your choice. If you choose to utilize off-site pharmacies please contact us a minimum of 72 hours prior to the time you intend to pick up your medication. You can either request a refill of your medications on-line by completing a Refill Medication Request Form or you may contact us at (305) 448-8134 during normal hours of operation. In order to avoid errors we require the correct spelling of the name of the drug or drugs, dosage and quantity requested as well as the telephone number of the pharmacy. Please be certain that you contact us a minimum of 72 hours prior to the time you will be going to pick up the medication We also suggest you contact the pharmacy prior to going over to pick up the medications to be certain your order is waiting for you. Sorry, medication refills are not performed after hours or on weekends so we ask that you plan accordingly.

Arranging Referrals to Specialists:
We understand the importance of having your referrals ready for you prior to your appointments with specialists. We ask that you adhere to the following policy as it relates to referrals. All referral requests are handled by our referral coordinator. Routine referrals are obtained every Friday. We ask that you request referrals a minimum of 1 week prior to the scheduled appointment. You may contact our referral coordinator to arrange a referral by either completing our On-line Referral Request Form or by contacting her at the office (305) 448-8134 between 9:30 AM and 1:30 PM. All requests for urgent referrals should be made by telephone and are reviewed by Dr. Mones. Everything possible will be done to obtain urgent referrals as quickly as possible. 

Obtaining Laboratory and Diagnostic Test Results:
At the time of your visit the doctor will advise you of how best to obtain the results of your laboratory, x-ray and diagnostic studies. In most situations Dr, Mones believes it is best to notify the patient of these results at their scheduled follow up appointment. This allows him to educate the patient on the significance of the studies and to perform counseling when indicated. If you are instructed to contact us for your results instead of returning to see the doctor you may do so on-line by completing a Diagnostic Study Result Request Form. We will respond to your request within 24 to 48 hours. As alternative you may contact a medical assistant at the office (305) 448-8134 between 2 PM and 4:30 PM. 

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